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RIA & Ajax: Article

AJAX-Enabled SupportTrio Help Desk Version 2.6 Released

ActiveCampaign announces the availability of SupportTrio Version 2.6.

ActiveCampaign announced the immediate availability of SupportTrio Version 2.6. Starting with version 2.6 a number of AJAX enabled features are implemented into the integrated PHP help desk solution.

The new version's extensive list of added features and improvements include: Spell check, when proprietary LGPL project (ActiveSpell) is turned on it allows for spell checking in the admin and public ticket post areas; Live viewing indicator, static (on page load) viewing indicator a standard feature has been replaced by a live viewing indicator- see who is entering/exiting the ticket along with who is currently viewing the ticket; Live typing indicator, alerts you when another admin/operator is typing on the ticket you are currently viewing ensuring that two admin/operators do not reply to the same ticket; Auto-refreshing of the queue, beginning with 2.6 you will not notice a refresh of the main ticket view page as tickets are added or removed from the list without losing any checkbox settings in the process; Updated public/admin interface; Improved searching; and more.

What's New: http://www.activecampaign.com/blog/?p=34

Online Demo: http://www.activecampaign.com/12all/demo.php



More Stories By RIA News Desk

Ever since Google popularized a smarter, more responsive and interactive Web experience by using AJAX (Asynchronous JavaScript + XML) for its Google Maps & Gmail applications, SYS-CON's RIA News Desk has been covering every aspect of Rich Internet Applications and those creating and deploying them. If you have breaking RIA news, please send it to [email protected] to share your product and company news coverage with AJAXWorld readers.

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Most Recent Comments
SYS-CON Australia News Desk 05/31/06 08:53:32 AM EDT

ActiveCampaign, announced the immediate availability of SupportTrio Version 2.6. Starting with version 2.6 a number of AJAX enabled features are implemented into the integrated PHP help desk solution. The new version's extensive list of added features and improvements include: Spell check, Live viewing indicator, Live typing indicator.

SYS-CON India News Desk 05/31/06 08:29:56 AM EDT

ActiveCampaign, announced the immediate availability of SupportTrio Version 2.6. Starting with version 2.6 a number of AJAX enabled features are implemented into the integrated PHP help desk solution. The new version's extensive list of added features and improvements include: Spell check, Live viewing indicator, Live typing indicator.

AJAX News Desk 05/31/06 08:17:59 AM EDT

ActiveCampaign, announced the immediate availability of SupportTrio Version 2.6. Starting with version 2.6 a number of AJAX enabled features are implemented into the integrated PHP help desk solution. The new version's extensive list of added features and improvements include: Spell check, Live viewing indicator, Live typing indicator.

AJAX News Desk 05/31/06 08:02:46 AM EDT

ActiveCampaign, announced the immediate availability of SupportTrio Version 2.6. Starting with version 2.6 a number of AJAX enabled features are implemented into the integrated PHP help desk solution. The new version's extensive list of added features and improvements include: Spell check, Live viewing indicator, Live typing indicator.

ajaxworld news desk 05/31/06 07:22:41 AM EDT

ActiveCampaign, announced the immediate availability of SupportTrio Version 2.6. Starting with version 2.6 a number of AJAX enabled features are implemented into the integrated PHP help desk solution. The new version's extensive list of added features and improvements include: Spell check, Live viewing indicator, Live typing indicator.